TERMS AND CONDITIONS

How to purchase

We recommend that you register first.
Retail customer registration here.
Wholesale registration here

About the goods and warehouse

We currently sell fashion jewellery and its components only made in the Czech republic. All the jewellery in nickel-free and complies with EU requirements. We keep all goods in stock and therefore whe ship imediatelly.

Delivery

When there is no specific comment in an order you placed, the products are sent by the Czech Post. Delivery out of Czech Republic is OK for us, price depends on the package size and shipping company. 

Shipping cost within Czech Republic:

  • Orders 1000+ CZK  FREE SHIPPING within Czech Republic.
  • 100 CZK  basic shipping fee within Czech
  • Personal pick-up in Liberec, FREE OF CHARGE
  • Zásilkovna service 80 CZK for Slovakia and Czech
  • Individual quotation for international shipments. 

Payment methods

  • bank transfer, FREE OF CHARGE within EU wait for invoice that we make after we check and pack your goods
  • cash on delivery 25 CZK surcharge
  • bank card payment through secure site of Comgate Payments a.s.
  • quick bank transfer, works with selected Czech banks

Warranty and liability

Consumers have the right to cancel a contract within 14 days without giving any reason. We accept the goods you return unused and undamaged. The customer pays the return shipping charges. Please inform us about the product return in advance.

The products are under guarantee for 24 months in case of material and product defects.

Card payment claims: Comgate Payment a.s. platby-podpory@comgate.cz. phone: 228224267

Privacy and security

We keep our customers' personal details secure and confidential. The personal information will never be given to the third parties for no other purpose then the order process (shipping companies etc.)

We will remove your personal information from our database at your request. The personal information is stored and secured on the server provided by Intech Bohemia, LLC, CRN: 25434985. Only authorized personnel has access to them such as our employees and e-shop administrators.

Cookies

Our website uses cookies https://cs.wikipedia.org/wiki/HTTP_cookie

Do you need further information about the sale?

Contact us on: phone number: +420 603 995 182 or email: shop@odvarkabijoux.com