TERMS AND CONDITIONS
How to purchase
About the goods and warehouse
We currently sell fashion jewellery and its components only made in the Czech republic. All the jewellery in nickel-free and complies with EU requirements. We keep all goods in stock and therefore whe ship imediatelly.
When there is no specific comment in an order you placed, the products are sent by the Czech Post. Delivery out of Czech Republic is OK for us, price depends on the package size and shipping company.
Shipping cost within Czech Republic:
- Orders 1000+ CZK FREE SHIPPING within Czech Republic.
- 100 CZK basic shipping fee within Czech
- Personal pick-up in Liberec, FREE OF CHARGE
- Zásilkovna service 80 CZK for Slovakia and Czech
- Individual quotation for international shipments.
- bank transfer, FREE OF CHARGE within EU wait for invoice that we make after we check and pack your goods
- cash on delivery 25 CZK surcharge
- bank card payment through secure site of Comgate Payments a.s.
- quick bank transfer, works with selected Czech banks
Warranty and liability
Consumers have the right to cancel a contract within 14 days without giving any reason. We accept the goods you return unused and undamaged. The customer pays the return shipping charges. Please inform us about the product return in advance.
The products are under guarantee for 24 months in case of material and product defects.
Card payment claims: Comgate Payment a.s. email@example.com. phone: 228224267
Privacy and security
We keep our customers' personal details secure and confidential. The personal information will never be given to the third parties for no other purpose then the order process (shipping companies etc.)
We will remove your personal information from our database at your request. The personal information is stored and secured on the server provided by Intech Bohemia, LLC, CRN: 25434985. Only authorized personnel has access to them such as our employees and e-shop administrators.
Do you need further information about the sale?
Contact us on: phone number: +420 603 995 182 or email: firstname.lastname@example.org